Pick by Ubirider
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Unveiling Pick by Ubirider
Streamlining Travel Through Integrated Solutions
Pick by Ubirider is a comprehensive mobile platform designed to integrate various modes of transportation into a single, seamless travel experience. The app aims to simplify journey planning, payments, and navigation, providing a cohesive solution for both travelers and transport operators.
This case study delves into how Pick by Ubirider achieved its goal by developing two specialized apps and integrating essential features to enhance the overall travel experience.
Problem Statement
Ubirider faced key challenges in creating a unified digital travel solution. Travelers needed a single platform to seamlessly manage multiple transportation modes, while real-time ticketing and validation were crucial for high-traffic areas. Additionally, transport operators required efficient tools for ticket issuance, pass reloading, and transaction reporting.
Fragmented Travel Management
Traditional virtual platforms couldn't showcase the couple's unique love story, making remote ceremonies feel impersonal. Couples needed a way to make the experience truly their own.
Real-Time Ticketing & Validation
Guests were mostly passive viewers with minimal engagement, leading to a less memorable experience. A more interactive approach was needed to involve guests in the celebration.
Streamlining Ticketing Operations
Transport operators needed tools to streamline ticketing, pass reloading, and transaction reporting, as existing processes were inefficient and fragmented.
Solution Overview
To tackle these challenges, we developed two distinct apps:
Driver/Inspector App
Enabled real-time ticket sales, validation using NFC cards or QR codes, and issue reporting. Included a Cashup feature for summarizing ticket sales and cash collection.
POS App
Facilitated operations at bus stop counters, including issuing and reloading passes and selling various ticket types, streamlining travel operations
Integration Process
Streamlined Integration for Seamless Travel Management
The integration process for the Pick by Ubirider platform focused on creating a seamless travel management experience. We developed intuitive interfaces for ticketing and validation. Additionally, a robust registry system was incorporated to manage passes and transactions efficiently, ensuring smooth operations and an enhanced user experience.
API Integration
Connect the app to multiple transport agencies’ APIs for real-time data. Integrate with payment gateways to support seamless in-app transactions. Establish connections with NFC and QR code validation systems. Sync with backend services for real-time updates on ticketing and schedules.
User Authentication
Implement secure login methods, including social sign-ins or OTP verification. Ensure integration with government transport databases for verifying travel passes. Enable multi-device synchronization for users across devices. Develop encryption mechanisms for sensitive user information like payment details.
Third-Party Tools Integration
Integrate with mapping services for real-time route navigation and updates. Include third-party services for push notifications and alerts. Utilize cloud-based storage for ticket and payment records. Connect to analytics tools for tracking app usage, user journeys, and system health.
Testing & Validation
Perform integration testing to verify API responses for accurate data. Test NFC and QR functionalities for reliability in real-time ticket validation. Conduct user testing to ensure seamless flow between transport modes. Validate payment gateways to ensure secure and error-free transactions.
Implementation Details
Ensuring Consistency and Efficiency in Pick by Ubirider
The Pick by Ubirider platform integrated user and transaction data, employed pre-existing models for efficient ticketing, and used scalable cloud infrastructure for high traffic management. Secure access was provided to operators and inspectors, ensuring effective transaction management and issue reporting.
Data Preparation
Consolidated and synchronized user profiles and transaction histories to ensure consistent & accurate data across the platform, facilitating smooth user experiences and reliable transaction processing.
Model Training
Leveraged pre-existing, robust models for real-time ticket validation and sales operations. These models were tailored to handle high transaction volumes and ensure rapid processing times during peak periods.
Deployment Strategy
Implemented the apps on a scalable cloud infrastructure to accommodate varying user loads and peak traffic times efficiently. This approach ensured high availability and reliability of the platform during high-demand periods.
User Control and Authority
Established secure authentication mechanisms for transport operator & inspector to access & manage the system. Provided comprehensive tool for transaction management, ticket issuance, & issue reporting
UI/UX Process
Design System
Aligning typography and graphical elements to a grid, establishing a clear hierarchy with a thoughtful colour palettes and applying consistency across all design elements – each decision is crafted to ensure that the most important aspects catch the users’s attention first, showcasing a design that is as strategic as it is visually consistent and compelling.
Open Sans
Regular
Semi Bold
Bold
34
px
28
px
26
px
22
px
20
px
18
px
Color
Palettes
Primary Color
#6B5B9F
Secondary Color 01
#ECE4FB
Secondary Color 02
#0FBDA6
Dark
#E5431F
Light
#DFE0E7
Dark
#07052E
Interface Design
Technologies Used
Tech Stack
Ubirider employs a tech stack featuring React Native for cross-platform mobile development, NFC and QR code technology for ticket validation, and a Node.js backend with MongoDB for data management. It uses AWS for scalability and security, and Stripe for seamless payment processing.
Design
IOS
Android
Backend
Web Frontend
Third Party Integration
Conclusion
Transforming Travel with Pick by Ubirider's Integrated Solutions
The Pick by Ubirider project successfully addressed key challenges in travel management by integrating real-time ticketing, validation, and operational tools into a unified platform. By developing specialized apps for drivers, inspectors, and POS systems, the solution enhanced both user and operator experiences. The effective use of high-quality live streaming, interactive features, and a comprehensive registry system contributed to a seamless travel experience. The platform has garnered significant adoption and positive feedback, proving to be a valuable asset for transport agencies and travelers by improving operational efficiency and user satisfaction.
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